Home | Contact | FAQs | About Us | Terms and Conditions | Venue Locations | BOOK NOW
Public Schedule
Offering a selection of set dates and locations.
Closed Courses
Specific to your needs at the location of your choice.
Assessments
"If you can't measure it – you can't manage it!" For more information please view our assessments page.
Consulting
Read all the literature and passed all the exams but not sure where you should start? aQuip International have a wealth of experience in the implementation of the ITIL disciplines. Find out how we can assist you navigate the maze.
Special Offers
Check here for our latest special offers.
Newsletter E-mail
Keep up to date on what is happening in the world of ITIL and how we at aQuip International are continually improving our service and training offerings. Simply enter your email address below and click on subscribe.

ISO/IEC20000 for Consultants



Course Title: ISO/IEC 20000 Consultant Code: ISOC
Duration: 3 Days Course Price: £1,195.00
Professional Qualification: ISO/IEC 20000 Consultant Certificate  
Exam Duration/Format: 60 minute, closed book multiple-choice paper and a 60 minute closed book written assignment requiring a minimum of 50% in each part but totalling a minimum of 65% to pass Exam Price: £100.00
Who Should Attend: Consultants, IT and Business Professionals who are looking to develop the Service Management capability of an organisation and assess its readiness for certification
Prerequisites: The Foundation Certificate in IT Service Management is a pre-requisite for this course. It would be advantageous, although not required, to hold the IT Service Management Managers Certificate

Overview

This event covers the interpretation and application of the Standard and enables consultants to develop the Service Management capability of an organisation and assess its readiness for certification. Auditors involved in preparing an organisation for ISO/IEC 20000 Certification may find this course more appropriate than the Auditor course.

Key Topics Covered

  • Introduction and background to ISO/IEC 20000 Certification
  • ISO/IEC 20000 Part 1
  • Scoping
  • ISO/IEC 20000 Part 2
  • The use and application of ISO/IEC 20000

Arraneg A Call Check Availability