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IT Service Management Training
Revision Day
Duration: 1 Day
Schedule displays here for Revision Days only.
Description
The Revision Day is scheduled to take place in the week before the ISEB Manager's Certificate examinations. It is designed to provide delegates with a recap of the course material from the Service Support and Delivery courses and help them to understand and interpret the examination case study.
Although not a pre-requisite for sitting the exam, attendance at this session is strongly recommended for all candidates.
Programme
Review of mock examination questions and answers
Examination techniques and guidance
Recap of key elements
In depth analysis of case study
Questions and answers
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